Latest episode

Latest episode:

Consumer Focus

Episode 6, Exeter

19 mins - November 29, 2019

Episodes

Latest episode

Consumer Focus

Episode 6, Exeter

19 mins - November 29, 2019

Martin visits Exeter to find out whether Exeter's stores are really putting their customers first

Latest episode

Consumer Focus

Episode 5, Consumer Capital: New York (Part 2)

38 mins - August 12, 2019

Martin continues his investigation into whether New York really is the consumer capital of the world

Latest episode

Consumer Focus

Episode 4, Consumer Capital: New York (Part 1)

47 mins - July 29, 2019

Martin heads to the Big Apple to see whether New York deserves its reputation as the consumer capital of the world

Latest episode

Consumer Focus

Episode 3, London

25 mins - July 1, 2019

Martin speaks to consumers in the capital itself - find out what Londoners had to say about their shopping experiences on the high street.

Latest episode

Consumer Focus

Episode 2, Newcastle

42 mins - June 17, 2019

Martin heads to Newcastle to continue his investigation into what needs to happen to help fix the high street

Latest episode

Consumer Focus

Episode 1, Glasgow

24 mins - June 3, 2019

Martin visits sunny Glasgow to find out whether Glasgow's stores are really putting their customers first

About Consumer Focus

Fix The High Street is one of our brand new web series hosted by Consumer Champion Martin Newman. Watch Martin go undercover across Great Britain, America and beyond to find out what is going right (or wrong) on our high streets, and in shopping centres and retail stores. With 37 years of experience in the industry, Martin walks the shop floor of global brands to evaluate what could be done to create positive change for consumers.

About Martin Newman

Martin Newman

Martin Newman is a champion for putting the consumer at the heart of all aspects of customer facing business. An expert, keynote speaker and advisor on customer-centric transformation, Martin has spent 37 years working with brands such as Harrods, Ted Baker and Burberry to build up a detailed understanding of the retail and commercial market.

More videos from Martin

Latest episode

Martin Newman showreel

3 mins - September 23, 2019

Martin Newman is a globally renowned keynote speaker, columnist, author, expert and advisor on customer-centric transformation and consumer experience.

Latest episode

Discussing Arcadia and the high street on Sky News

4 mins - June 13, 2019

Martin Newman talks to Mark Austin at Sky News about the CVA announcement and how stores can engage with a multichannel world

Latest episode

British Retail Consortium presentation highlights

4 mins - June 10, 2019

Martin delivers his thoughts on the future of retail as a keynote speaker at the British Retail Consortium

Latest episode

Cass Symposium keynote speech

5 mins - June 10, 2019

Martin Newman delivers his talk at the Cass MBA London Symposium in London

Book now

Want Martin to speak about the consumer issues your business may be facing? He’d be delighted! Book him here for a tailored talk.